At SkillClues, we strive to provide a seamless and satisfactory experience for our students. Please review our refund and cancellation policy below:
1. Cancellation Policy:
– Students can request a cancellation of their on-demand skill within 24 hours of enrollment.
– To cancel, please contact our support team at skillclues11@gmail.com with your enrollment details.
– Cancellations beyond the 24-hour window may not be eligible for a refund.
2. Refund Policy:
– Refund requests will be considered if made within seven days of the course start date.
– To request a refund, email skillclues11@gmail.com.com with your enrollment and payment details.
– Refunds are subject to a processing fee to cover administrative costs.
3. Exceptions:
– No refunds will be provided for completed courses or if the student has accessed a significant portion of the content.
– Refunds are not applicable for any downloadable materials or resources provided as part of the course.
4. Processing Time:
– Refund processing may take up to 10 business days from the date of approval.
5. Course Modifications:
– SkillClues reserves the right to modify or discontinue any course without prior notice. In such cases, enrolled students will be offered an alternative course or a refund.
6. Contact Information:
– For any questions or concerns regarding cancellations or refunds, please reach out to our support team at skillclues11@gmail.com.
By enrolling in our on-demand skill courses, you agree to abide by these policies. SkillClues reserves the right to update or modify this policy at any time without prior notice.